Our Swim School Basics: Details, Policies and Memberships

Header Image for Our Swim School Basics: Details, Policies and Memberships ProSwim Academy

Professional • Progressive • Personable

Swim Lessons

 

  • Warm water (92º!) in a swim lesson only environment for maximum attention and learning.

  • Our classes and school are small, inviting, and personable. Swim with your baby in a class of 8, or send your child to a semi-private class of 3-4.

  • Family friendly scheduling with free make-up classes, no explanations needed and little restrictions (we only ask that you are currently enrolled to use make ups).

  • Class is held once a week for 30 minutes.

  • Lessons are on going, so you can join at anytime and take a break at anytime.

  • Online access to scheduling booking your classes and make-ups, changing your time, and more.

  • The cost is $84 a month for semi-private classes for ages 2 years and up, and $60 a month for Swim Babies ages 3 months to 2 years old. Easy autopayments are made on the 1st of each month, all students pay a once a year Facility Fee of $30. Want to save over 50%? Ask about our PRO and Academy Memberships!

  • Join our school and enjoy play groups, Kid's Night Outs, and our all over PROgressive approach. 

 

PRO Memberships (1 Year) -  Save Almost 50%!

This yearly membership is a great value! If you have two or more swimmers, then this is way to go. PRO Memberships are limited so please call for availabilty. Listed below are the benefits and savings.

Membership includes all of the following for a one time payment of $2,000:

  • 3 lessons a week for a year ($3,024.00 value)
  • Any additional lessons are 50% off ($504 value)
  • $200 Party Voucher towards our PRO Family Party for 13 Guests
  • All open swims ($200 value)
  • 20% off merchandise

PRO members enjoy a minimum savings of $1,928 a year savings! Call today to reserve yours.

In order to offer this exceptional deal, PRO Memberships are non-refundable, non-transferable and hold no cash value. Party, swim lessons, merchandise and open swims are only for immediate family members only. Memberships can not be put on hold. Subject to annual change at any time.

 

 Academy Memberships (6 Months) - Save 40%!

This 6 month membership is another great way to save money. This membership is perfect for families of all sizes who want to save over 40%! Academy Memberships are limited so please call for availability. Listed below are the benefits and savings!

Membership includes all of the following for a one time payment of $899:

  • 2 lessons a week for 6 months ($1008 value)
  • Any additional lessons are 50% off ($252 value)
  • $150 Party Voucher towards our PRO Family Party for 13 Guests
  • All open swims ($100 value)

Academy members enjoy a minimum savings of $611! Call today to reserve yours.

In order to offer this exceptional deal, Academy Memberships are non-refundable and hold no cash value. Party, swim lessons and open swims are only for immediate family members only. Memberships can not be put on hold. Subject to annual chnage at any time.

 

PSA Policies

PRO Swim Academy is dedicated to being the easiest and "family-friendliest" school around. We will always do what is right by you over what is written in policy. However, we encourage you to read our fine print below at your convenience.

REGISTRATION POLICY PROs classes are ongoing, allowing students to start at will. First month payment and facility fee are due at time of enrollment. Current students benefit from priority in choosing class times. Customers agree to enroll in at least two full calendar months of lessons, but students will remain enrolled until a written notice from the customer is received.

FACILTY FEE All non-member families must pay a $30 annual facility fee, which will recur upon the date of enrollment each year. If your student is currently enrolled in the month that your Facility Fee is due, the charge will be automatically added to your tuition payment and debited the 1st.

SAFETY OLYMPICS EVENT The Safety Olympics is special event that is held twice a year. This is an opportunity for our students to show off their swimming skills in a fun environment! Students will be grouped by their age and level and complete a series of Safety Stations to demonstrate what they have learned at PRO (think dance recital but for swimming). Each child attending will receive a medal! Special concessions and a photo booth are also be available that day. All currently enrolled students will be registered automatically for the event. PRO Swim sends out a series of emails and notifications 4-5 weeks in advance for each event, if you can not make it, please inform the front desk before the event in order to not be auto charged the event fee. The cost is $14 per child, you may cancel the event at anytime to recieve a full credit for any charges occurred

AUTO PAY To ensure students do not lose their spots in class, the customer will keep credit card or bank information on file for direct debit. These perpetual payments will be made on the first of every month enrolled (Swim Babies $60, Semi-Private $84, Swim Team $126, Pre-PRO $93). If your account has any other balances including a Facility Fee or Event Fee due, those charges will be added to your monthly tuition. No refunds will be issued after payments have been ran. We accept Mastercard, Visa, and Discover. Automatic payments and enrollment will continue until a written notice is received from the customer. First and last payments may be prorated.

WITHDRAWAL POLICY If you ever need to take a break from lessons, we only require a written notice before your next billing cycle to stop your payments. You will be able to submit this through our website or by e-mailing Parent Support. Of course, we hope you won't stop until your child is safer, loving the water, and swimming laps! Sorry, no refunds will be issued after the 1st of the month.

OUR CALENDAR Classes are held year-round without sessions; so students can start and stop at will. PRO Swim Academy closes for major holidays and breaks once a year for maintenance. All lessons missed due to a closing will be eligible for rescheduling.

MAKE UPS are only for students who are currently enrolled. They may be book up to a week in advance. Make up classes are a courtesy and not guaranteed. Please keep in mind that we can not re-schedule booked make up classes (no make ups for make ups).

CLASS SIZE All semi-private classes have four or fewer students per lesson; all Platypup Swim Babies classes will have an average of eight parents and babies. PRO Swim Academy reserves the right to condense classes with only one or two students enrolled.

DIAPERS In compliance with Illinois state health codes, all non-fully potty-trained swimmers must wear a disposable swim diaper covered with a reusable swim diaper.

ANNOUNCEMENTS We encourage you to always check in with the Parent Support staff to stay informed. We will also communicate via e-mail, Powerpoint, and signs around the building.

ILLNESS Exercise and the warm pool area help boost the immune system and fight off illnesses. However, if your child is suffering from fever, diarrhea, or another contagious illness, he/she may not come to class. In that event, please call Parent Support, and we will help you reschedule.

CANCELLATIONS Occasionally PRO Swim Academy will have to cancel classes due to weather advisories, poor pool conditions, etc. In such a case, we will contact all affected families by e-mail, text, and Facebook. If you are unable to bring your student to class for any reason, please call Parent Support, who will help you reschedule.

MEDICAL WITHDRAWALS PRO Swim Academy will place a medical credit on your account for a medical withdrawal with support from a licensed medical practitioner. Credits will take effect from the date we receive the doctor’s note.

CREDITS All in house credits will expire one year from their issue date.